Shipping and Payment Policy
- International and Local Shipping Options
I offer shipping to both local and international destinations. Shipping rates and delivery times will vary depending on the shipping address and the selected shipping method at checkout. - Supported Shipping Zones
Orders can be shipped within the United States and to selected international destinations. If your country is not listed as an available shipping option during checkout, please contact me to inquire about shipping possibilities. - Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of the order. The total shipping cost will be displayed at checkout before completing the purchase. Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country for international orders. - Policy Around Returns, Exchanges, Damages, and Lost Packages
- Returns and Exchanges: Due to the unique nature of artwork, all sales are final. I do not accept returns or exchanges unless the artwork arrives damaged.
- Damages: If your artwork arrives damaged, please contact me within 7 days of receipt with photos of the damage. I will work with you to resolve the issue, either by offering a replacement (if possible) or providing a refund.
- Lost Packages: If a package is lost during shipping, I will assist in filing a claim with the shipping carrier. A replacement or refund may be provided depending on the outcome of the claim investigation.
- Order Processing and Delivery Times
Orders are processed within 3-5 business days. Delivery times depend on the shipping method selected and the destination. You will receive a tracking number via email once your order has been shipped. - Payment Options
I accept major credit cards (Visa, MasterCard, American Express) and PayPal. Payments are securely processed at checkout, and all transactions are encrypted to ensure your payment details are protected. - Payment Requirements and Instructions
Payment is required at the time of purchase to confirm the order. If you experience any issues with payment, please contact me for assistance. - Contact Information
For any questions regarding shipping, payment, or order status, please reach out to me at vkokanour@gmail.com.