Return Policy

Return and Refund Policy

1. Damages and Issues
   If your artwork arrives damaged or with a defect, please contact me immediately. I will need to see photos of the damaged item within 7 days of receiving it to assess the situation. I will then work with you to provide a suitable resolution, such as a replacement (if available) or a refund.
2. Exceptions
   • Non-Returnable Items: Due to the unique nature of artwork, all sales are final. I do not accept returns or exchanges for artworks unless they are damaged upon arrival.
   • Return Limitations: If the damage was caused by improper handling after delivery, the artwork may not qualify for a refund or replacement.
3. Exchanges and Refunds
   • Exchanges: Exchanges are only considered if the artwork arrives damaged and a similar item is available for replacement.
   • Refunds: Approved refunds will be processed through the original payment method. Please allow up to 10 business days for the refund to appear on your statement.
4. Contact Information
   For any questions regarding returns or to report an issue, please contact me at:
   Email: vkokanour@gmail.com
   Phone: 626-316-0671